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IPHONE 15 Pro Max 256gb In Basket but fails at sending documents Unable to order shambless

NOVATROOP77NI
Level 3: Thinker
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I added a Iphone 15 pro max and was able to get it as far as sending document stage but it fails with the following information.

 

Unfortunately there's a problem with your account

API response is not instance of APIErrorMessage OR its message is empty.

 

I was able to order the ultra 2 no issues this morning a do have another contract with £360 to pay off but that should not affect it would it ? I was doing this as a second connection and would pay the other off when can return the phone

 
 
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Dave-O2
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Hello @NOVATROOP77NI 

 

Sorry, the high demand for the new iPhones means that some customers are running into difficulties when trying to place an order. It’s an intermittent issue that isn’t affecting all orders, so please keep trying.

 

Please keep updated with the latest on the iPhone 15 Megathread ⬇️

 

https://community.o2.co.uk/t5/Welcome-News/iPhone-15-amp-Watch-Series-9-Megathread-FAQ-s/td-p/164994...

 

 
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