cancel
Showing results for 
Search instead for 
Did you mean: 

INCLUSIVE MINUTES (?)

Anonymous
Not applicable

I cannot find / get confirmation of what 02, 0845, 080, 084, 0345, 030 etc Numbers are part of my Pay Monthly free-inclusive Minutes.   //  Having failed to be able to trace the info thro Myo2, including Chatting to someone who directed me to a page I had previously been on but couldnt find the SPECIFIC INFO anyway (OK, I am not very Computer Literate - but I'm not 'Thick' either); I tried to speak to some one on 202 and on 3 (THREE) Occassions, after going through the 'Press 1,2,3 etc etc maze I got to the Music-in-a-Queue Stage, I was cut-off as the music stopped.  //  This is not the o2 Service I had become used to and come to expect over yhe many tears I have been a customer of the Company.   //   Will someone please tell me how I can get an answer to my questions ?  RA  13.10.16 @ 15:42

 

Message 1 of 4
1,362 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 92913 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Information here : http://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges

03 numbers are part of your allowanc but 0870 and 0845 numbers are chargeable.

You can get round the charges by checking an alternate number here : https://www.saynoto0870.com/

View solution in original post

Message 3 of 4
1,358 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 143413 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
http://www.o2.co.uk/popups/free-numbers
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
1,359 Views

jonsie
Level 94: Supreme
  • 92913 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Information here : http://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges

03 numbers are part of your allowanc but 0870 and 0845 numbers are chargeable.

You can get round the charges by checking an alternate number here : https://www.saynoto0870.com/

Message 3 of 4
1,359 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

http://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms section 2 has all the info and links to other costs

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 4 of 4
1,348 Views