IMEI records....do o2 keep them?

[Anonymous]

Hi, I have a warranty issue with HTC who are refusing to repair my phone because they claim my phone is not the one they previously sent me as another warranty replacement.

I know it is the phone they sent and I need a record of the IMEI numbers used with my phone number over the past few months.

Would o2 hold this information?

Thanks

Jon

[Anonymous]

do you have the original box or contract with it that has the imei number on it

[Anonymous]

No the phone was sent to me as a warranty replacement by HTC. I just need to know if o2 would record any IMEI numbers used with my sim only account

[Liquid]

I presume they do. This website can tell you carrier info from a imei number

http://webilogy.com/2012/how-to-check-your-iphone-or-ipad-carrier-by-imei-1621/

Got to imagine that the database is searchable so O2 must keep records.

[Anonymous · Accepted solution]

i imagine they would as the phone when issued was bought by o2 when the phone was released