How do I cancel my contract?

[Charlotte7]

I have paid the 2 years and it is up tomorrow.
I want to cancel it and get this device unlocked but no where does it tell me how to cancel

[jonsie · Accepted solution]

Cancelling here

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

Unlock here

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

[MI5]

@Charlotte7 

You'll also need your PAC if going to a new network https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

[Marjo]

Hi @Charlotte7, good info above from the guides linked by @jonsie & @MI5 (thanks both!)!

Please have a look and let us know if it's all clear or if you need any further info. 

Sorry to hear that you want to cancel your contract though. Don't hesitate to let us know you have any feedback you'd like to share around your experience with us.