on 13-11-2008 20:14
on 13-11-2008 20:14
on 15-10-2016 13:44
on 15-10-2016 13:44
Hi Toby
As I'm new to the community, before I go any further, is your title 'Community Head' confirmation that you are employed by O2 ?
Deansy
on 15-10-2016 13:48
on 15-10-2016 13:48
on 08-01-2022 15:35
Hi, I have been charged 180 pounds by O2 UK pay go slough. It's an unauthorized transaction and it's in pending stages. I need my refund back
on 08-01-2022 15:44
on 08-01-2022 15:44
Not sure why you reopened a 5 year old thread...
If the transaction is pending o2 do not have your money, the bank still do so you need to speak to them, although it should return if it does in 24hours to 7 days depending on your bank.
If it changes from pending then: YOU need to contact YOUR bank, and tell them you have a fraudulent transaction on YOUR bank account, and they will got through the necessary processes, and re sissue your debit card.
O2 will not refund this to you directly.