Solved: Getting rid of Pay as You Go deal

Anonymous · ‎25-09-2015

I'm currently on a Pay as you Go £15 deal. I want to unlock my phone which requires having £15 on my account, but when I top up by £15 it is automatically taken out of my credit. Rather than paying £30 does anyone know how to exit a deal like this to just top up as you go?

Thanks!

MI5 · ‎25-09-2015

Change your tariff to big talker.
To switch your tariff to Big Talker, text BIGTALK to 21300 free from your O2 phone or do it in your My O2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-09-2015

Change your tariff to big talker.
To switch your tariff to Big Talker, text BIGTALK to 21300 free from your O2 phone or do it in your My O2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎28-09-2015

Thanks!

jonsie · ‎28-09-2015

If you have a friend with an o2 contract they can get the phone unlocked free...

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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