Free gift

[Billy1991]

Hi,

I've recently purchased the s20+ and it comes with a free gift of galaxy earbuds.
When trying to claim the earbuds through the member app I only have the option to get earbuds if I preodered. There is no other option for me. The free gift expires in a few weeks so wanted to sort this out asap!

Thanks

[madasaf1sh · Accepted solution]

@Billy1991

There seems to be lots of confusion in the Member app, i would recommend doing this via the website

http://20202.samsungpromotions.claims/o2buds

Full details are below:
Check the online claim process.

Free Gift with Purchase: Promoter: Samsung Electronics (UK) Limited. UK or ROI residents (18+) (Individual Participant) or registered Companies (Company Participant) only. Purchase a selected new Samsung Galaxy S20+ 5G or Samsung Galaxy S20+ 5G Enterprise Edition (Promotion Product) from 02 (Participating Retailer) between 00:00 on 04/06/2020 - 23:59 on 01/07/2020 and claim a pair of Samsung Galaxy Buds+ wireless headphones in white (Reward) by redemption. No cash alternative. Promotion Product must be received and not returned. Individual Participants must complete the online claim form in the Benefits section of the Samsung Members app pre installed and Company Participants must complete the online claim form on the website (http://20202.samsungpromotions.claims/o2buds), upload proof of purchase and provide all other required information between 04/06/20 - 31/07/20 (Claim). Maximum 1 Claim per Promotion Product purchased, maximum 1 Claim per Individual Participant, maximum of 2 claims per household, and a maximum of two-hundred (200) Claims per Company Participant.