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February Cost Increase supposedly due to inflation

Anonymous
Not applicable

O2 are citing a rise of 3.2% in inflation to justify increasing costs.

I have just checked out the .gov site and the UK Inflation Rate see below:

 

Jan 12   3.6%

Apr 12   3.5%

Oct 12   2.2%

Jan 13   2.7%

 

Pray tell, where is there a rise of 3.2%... Would O2 care to defend themselves I wonder.

 

I have been with O2 for more years than I care to remember, I am seriously looking at moving to a sim only deal and Virgin beats O2 hands down.

 

1200 mins

Unlimited Texts

1Gb Data

£12 on a rolling month contract

 

The equivalent with O2 £36

And thats before the increase, no contest....... 

 

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Anonymous
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O2 don't say "inflation" - they specifiy RPI.

 

The RPI at end of December 2012 was 3.1% but O2 announced the price rise earlier in the month and used the figures available at that date.

 

Message 2 of 18
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Bambino
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This topic has been discussed ad nauseum in other threads. If you can get a better deal with Virgin, just go. No one is stopping you.

I DO NOT WORK FOR O2



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MI5
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Virgin is cheap for a reason.... You get what you pay for. Good luck and goodbye....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 18
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Anonymous
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I've used virgin before and found the network to be fringe coverage at best where I reside and work.

I know your thinking of a sim only contract but id like to also say their choice of handsets is rather poor too.

Hope you find the deal of your choice and take care.

Message 5 of 18
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Anonymous
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Nail on the head in the 2nd post. O2 have never said it was a rise due to inflation. They've said it was a rise in line with the RPI (Retail Price Index) at the time of announcement.

The RPI for November was 3.2%. This was the latest figure at time of announcement (10 Dec).
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jonsie
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Please merge this thread or lock it Leonard. This subject has been done to death and if people can't be bothered to use the search facility I can't be bothered to keep posting the same answers.

 

To the OP...browse through the 184 or so replies here:

 

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/O2-contract-customers-face-3-2-price-hike-from-F...

Message 7 of 18
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Anonymous
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Use search, that's what it's for, this thing is being done to death, either lock this thread or do away with search box 

Message 8 of 18
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Anonymous
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ACTUALLY O2 DO SAY INFLATION NOT RPI SEE EXTRACT BELOW..

 

Pay Monthly tariffs are going up in price. From 28 February 2013 they'll increase by 3.2% in line with inflation as at December 2012 when we made the announcement

 

Now are my eyes decieving me or does this say RPI ????

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Bambino
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No one cares. You said you're going to Virgin. Haven't you left yet?

I DO NOT WORK FOR O2



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Message 10 of 18
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