on 04-11-2013 21:25
on 04-11-2013 21:25
Hi folks, a couple of queries
I've been on a monthly rolling simplicity contract for years on an iphone3GS, but am looking to upgrade to an iphone 5C now as my old phone has become a bit slow and unresponsive. Anyway, have been looking about at deals (irritatingly there was a really good deal through uswitch, £27 a month, and a free phone, but when you click through to the offer, its actually £49.99 for the handset. Still decent mind. Anyway, I digress...) and am probably going to switch away from 02 as they just ahven't been able to offer me good enough deals unfortunately.
My main query is about cancelling my contract - I used the live chat which is so hit or miss, with different info every time. One person told me that as I was on a month to month contract, I could cancel it immediately. Asked again about this today and the guy was so vague about things, merely stated i'd get a bill in 14 days - so, my bill comes in on the 6th of the month, if I cancelled now, do we think that i'd just get charged for up until then and that would be it? And if, say, I cancelled in a week's time, i'd have to pay for the month up until 6th December?
Sorry if these seems straightforward but I find these networks so unhelpful when it comes to this stuff that i'm positive i'll get a far more comprehensive answer on here.
Anyway, any advice would be greatly appreciated as i'm tempted to cancel my phone, or try to PAC over to a new phone but if it meant having to pay for another month (ie. if i couldn't get everything changed over before the 6th), i'd just wait a few weeks until I get a new one.
Cheers folks
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on 04-11-2013 22:38
on 04-11-2013 22:38
on 04-11-2013 22:42
on 04-11-2013 22:43
on 04-11-2013 22:45
on 04-11-2013 22:45