on 16-10-2024 22:56
Hi I went to pay off the last £150.74bof my daughter's device plan so she can upgrade but I've accidentally paid it on to her airtime, is there anything that can be done to change this and get it on device bill x
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17-10-2024 22:39 - edited 17-10-2024 22:40
17-10-2024 22:39 - edited 17-10-2024 22:40
You'd have had to call O2 anyway to pay off a device plan early, @vulcangirl - https://www.o2.co.uk/help/account-and-billing/how-to-pay
Can I pay off my Device Plan early?
Yes. You can make one-off payments whenever you like. This will reduce the amount you pay for your Device Plan every month, but it won’t reduce the overall term. Get in touch if you want to pay off the rest of your Device Plan.
on 16-10-2024 23:25
on 16-10-2024 23:25
@vulcangirl Speak to the Payment Management Team on 0800 902 0217/0800 032 5302
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
17-10-2024 22:39 - edited 17-10-2024 22:40
17-10-2024 22:39 - edited 17-10-2024 22:40
You'd have had to call O2 anyway to pay off a device plan early, @vulcangirl - https://www.o2.co.uk/help/account-and-billing/how-to-pay
Can I pay off my Device Plan early?
Yes. You can make one-off payments whenever you like. This will reduce the amount you pay for your Device Plan every month, but it won’t reduce the overall term. Get in touch if you want to pay off the rest of your Device Plan.