Solved: Data

ManiC · ‎05-08-2021

I have had a msg to show my data has been used up but on my o2 app there shows 7gb of data remaining.

MI5 · ‎05-08-2021

If you have a tariff with added bonus data the system automatically notifies you when you have used your base data amount even though you still have the extra data to use.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-08-2021

@ManiC

If you have a tariff with added bonus data the system automatically notifies you when you have used your base data amount even though you still have the extra data to use.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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