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Data usage

RobT93
Level 1: Joiner
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Hi I recently upgrade my phone and got it all set up.  But rather than my data starting at 0gb it's at 99gb out of 100. This is before even using my data.  Why is this?

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TallTrees
Level 51: Absolutely Fabulous 
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Hello @RobT93 

Welcome to the O2 Community Forum.

My data starts at the maximum I have paid for and works it's way downwards as I use it.

Is this what you are asking?

So if I have 500 and using it  it will then show 450 

Hope this helps if not call back....best wishes



HAPPINESS IS BEE SHAPED

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TallTrees
Level 51: Absolutely Fabulous 
  • 11614 Posts
  • 120 Topics
  • 388 Solutions
Registered:

Hello @RobT93 

Welcome to the O2 Community Forum.

My data starts at the maximum I have paid for and works it's way downwards as I use it.

Is this what you are asking?

So if I have 500 and using it  it will then show 450 

Hope this helps if not call back....best wishes



HAPPINESS IS BEE SHAPED

Message 2 of 2
379 Views