cancel
Showing results for 
Search instead for 
Did you mean: 

Data Usage

Uel
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

For the first time ever, my phone warned me that I'd used up 80% of my data usage - I usually only use about 10%, and for this monthly I have mainly been at home and using wifi. I have looked up the data usage and the top user is com.motorola.ccc, that app accounts for 99% of the 80% of data I've used. Does anyone know what this app is? It's all been used as 'background'. The only thing I've done outside of wifi is download a new app (but I would have thought that would show under Google Play Store).

Message 1 of 7
336 Views
6 REPLIES 6

Bambino
Level 72: Oracle
  • 17997 Posts
  • 862 Topics
  • 1937 Solutions
Registered:

@Uel See if this helps you: Motorola Notifications App - moto g5 plus - Motorola Support - US

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 7
332 Views

MI5
Level 94: Supreme
  • 120555 Posts
  • 605 Topics
  • 18063 Solutions
Registered:

@Uel 

If you turn off your mobile data when connected to wifi, it will prevent your phone from using your mobile data at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 7
322 Views

madasaf1sh
Level 52: Innovator
  • 3302 Posts
  • 24 Topics
  • 711 Solutions
Registered:
@Uel

com.motorola.ccc is used for OTA (over the air) updates to your device, this deals with both OS and Security Updates, so at one point your device has updated and the wifi has dropped.

It cant be stopped or removed.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



Message 4 of 7
309 Views

Uel
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Many thanks

 

I didn't think this would happen as my Auto update apps setting in Google Play is set to Update only over wi-fi.....is there another setting for general OS/security updates? Or as another post says, do I need to turn off mobile data when I'm on wi-fi (I can see me forgetting to turn it back on again and off again!)

Message 5 of 7
290 Views

Uel
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks for the reply, I'm in the UK so not applicable, but you were not to know...
Message 6 of 7
288 Views

MI5
Level 94: Supreme
  • 120555 Posts
  • 605 Topics
  • 18063 Solutions
Registered:

@Uel 

I suspect system updates would also have a switch for wifi / data so check that, but you can quickly turn off / on mobile data from the notification bar.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 7
287 Views