on 30-03-2020 13:45
on 30-03-2020 13:51
Hi there,
The best thing to do would be to call customer services or specifically, our payment management team on 0800 902 0217.
But please bare with them! It may take a while to get through, they're very busy at present.
Hannah
on 30-03-2020 14:34
on 30-03-2020 14:34
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here