cancel
Showing results for 
Search instead for 
Did you mean: 

Contract

Dazza2
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I’ve just signed up for new contract Sat 15th (new customer) I’ve had all the t&cs emails and one with mobile number on. Does that mean I’ve been accepted also still can’t log into myo2 app is this normal
Message 1 of 3
666 Views
1 ACCEPTED SOLUTION

Accepted Solutions

O2EmmaLouise
Former Staff
  • 254 Posts
  • 0 Topics
  • 28 Solutions
Registered:

Hi @Dazza2,

 

Yes, that sounds like you've been accepted. It can take 48 hours for MyO2 to update for your contract to become fully activated.

View solution in original post

Message 2 of 3
647 Views
2 REPLIES 2

O2EmmaLouise
Former Staff
  • 254 Posts
  • 0 Topics
  • 28 Solutions
Registered:

Hi @Dazza2,

 

Yes, that sounds like you've been accepted. It can take 48 hours for MyO2 to update for your contract to become fully activated.

Message 2 of 3
648 Views

MI5
Level 94: Supreme
  • 154845 Posts
  • 659 Topics
  • 29445 Solutions
Registered:
Sounds normal to me.
It takes a few days for the systems to catch up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
645 Views