Confused contract

[Lele6769]

Correct me if I’m wrong I’m getting mixed messages 

rang 02 Fira contract man goes through a long process says great news credit say good to go you’ll receive a copy to sign , took the money stil waiting ? Is there more ten one credit check ? 
why does it take up to 24 hours for a email ? That he said he’d sent ? 

[MI5]

@Lele6769 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks