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Complaints

helpneeded1
Level 1: Joiner
  • 4 Posts
  • 1 Topics
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Registered:

on ‎06-10-2020 17:51

on ‎06-10-2020 17:51

I have tried and failed on many occations to contact the resolution expert via email. It is now a complaint as the last conatcted has cut me off and not replied to my email. I am trying to help my mum resolve a bill refund on her granddaughters airtime bill. The email has failed and been sent back 3 times and I have checked and double checked the email address. Does anyone know how I can contact them via email to resolve this asap? I called about this issue but it wasn't an emergency so didnt get anywhere. Not sure if there is more people on the phones now? Any suggestions welcome slight_smile

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MI5
Level 94: Supreme
In response to helpneeded1
  • 151842 Posts
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Registered:

on ‎06-10-2020 18:52

on ‎06-10-2020 18:52

Good luck mate slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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