Classic payg

[Anonymous]

Can you please tell me why my blance has reduced  by £1 during today when I have not made any calls or texts?

Thank you

[Cleoriff]

---

@MI5 wrote:
On contact link at foot of every page too http://www.o2.co.uk/contactus

---

Yes to find complaints now you have to go into the contact us link. I think they took it out the last time they updated the home page.....

[MI5]

They did which actually makes it more difficult to find unless you bookmark it.

[Toby]

---

@adamtemp64 wrote:

@Toby there are a few posts on the community that have the incorrect complaints email just did a search on it perhaps they now need editing

---

Hi @adamtemp64, I've removed some, thanks for flagging. If you see any more, feel free to report them also.

[Anonymous]

When is this being sorted out,it's becoming quite tedious,time to swap I think.

[MI5]

---

@Anonymous wrote:

When is this being sorted out,it's becoming quite tedious,time to swap I think.

---

Anyone's guess with O2 I'm afraid.....

[Anonymous]

There is a minimum charge of 1p no matter how much mobile data you use!

[JohnJohn]

I heard that classic payg was no longer available but existing users would continue on that tariff.

Now I read that the T&C's may have changed and that a £10 top is required every 180 days.

I had understood that it was only required to make a chargeable call or text every 180 days.

Is this change legit? Should we not have been told explicitly?

[MI5]

@JohnJohn 

This has been tested and as it stands currently, just a chargeable call every 6 months is all that is required.

Data use and sending texts does not seem to work though, so it must be a chargeable call.

[JohnJohn]

I have a phone on Classic PAYG, I have another with Three 321 PAYG.

Three 321 PAYG charges 3.2.1p and make any chargeable call within 180 days.

Classic PAYG charges 3.2.1p and make any chargeable event within 6 months.

However: Three are upping their rates so that 3.2.1p becomes 10.10.5p Thats a huge price hike!

So I might switch the phone to O2.

But the New PAYG I think requires a £10 top up every 6 months and data cost is a bizzare £3/MB up to a max of £1 per day??? Is New PAYG stil 3.2.1p?

Perhaps I will stay with Three and switch my O2 number to Three.

[MI5]

@JohnJohn 

Three is still cheaper for low users.

O2 only do bundles now which are here https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

Click the "i" next to the tariffs to see out of bundle rates.