Solved: Changing tariff

Millmook · ‎24-03-2023

In order to save a little bit of cash if I was to change tariff would I lose any discounts I have or volt ?

MI5 · ‎24-03-2023

If you just change tariff then no. All discounts will carry over automatically.

Different though if you upgrade, which means you will have to reapply.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie · ‎24-03-2023

You would have to reapply for any discounts but Volt benefits should automatically be added after 14 days

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎24-03-2023

@Millmook

If you just change tariff then no. All discounts will carry over automatically.

Different though if you upgrade, which means you will have to reapply.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

impy1 · ‎26-03-2023

I changed my tariff from my original one when I signed up for volt via Virgin media,the double SIM data took a couple of weeks ,but the Virgin broadband boost was not affected

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