Solved: Changing phone number

Anonymous · ‎01-01-2014

Does anyone know how easy it is just to change my number, don't need a phone as just had an upgrade, but for personal reasons I need the number changing.

MI5 · ‎01-01-2014

Just call 202 and they will change your number for you. You get one free change.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-01-2014

Just call 202 and they will change your number for you. You get one free change.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎01-01-2014

Hi

I have changed my number when I have upgraded, try calling O2 on 202 and ask, should be an easy process

Anonymous · ‎01-01-2014

Many thanks guysI'll give them a ring in the morning

perksie · ‎01-01-2014

You can have one free change, then I believe it's £35 a time for further changes.

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Anonymous · ‎21-12-2015

how long does it take to chnage the number? and when will it active?

MI5 · ‎21-12-2015

Usually at your next billing cycle start but if you ask cs they may be able to do it in 24 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-08-2016

Does it have to be the bill payer changing the number?

MI5 · ‎20-08-2016

It has to be the account holder which may be different to the bill payer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎20-08-2016

Whoever the number is registered to needs to make any account changes.

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