14-12-2022 10:15
How do I exit within the 14 day change of mind policy? I have been on the app several times and tried to
connect to an advisor, but they are always too busy. I get referred back to the o2 help website but cannot action from there.
Any help appreciated
Solved! Go to Solution.
14-12-2022 10:21
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
https://www.o2.co.uk/help/device-and-sim-support/returning-your-device
14-12-2022 10:21
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
https://www.o2.co.uk/help/device-and-sim-support/returning-your-device