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Registered: ‎14-01-2013

Re: Change Billing Address to Overseas

[ Edited ]

Address if needs/wants to write in

The Correspondence Management Team 

PO BOX 694

Winchester

SO23 5AP

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Posts: 86,757
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Registered: ‎14-01-2013

Re: Change Billing Address to Overseas


@jonsie wrote:

@I made a point of changing my billing address to my son's before I left the UK for good but as long as I have a DD in place there is no reason for O2 to contact me. If I need any assistance then I'll get all mail sent to you, @MI5 and myself have your address Fantastic


Seems like a plan...Don't default now will you? LOL

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Re: Change Billing Address to Overseas

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Registered: ‎31-03-2010

Re: Change Billing Address to Overseas


@jonsie wrote:

@I made a point of changing my billing address to my son's before I left the UK for good but as long as I have a DD in place there is no reason for O2 to contact me. If I need any assistance then I'll get all mail sent to you, @MI5 and myself have your address Fantastic


Yes as long as the DD stays in place and the UK account is in credit there would be no need to supply a different physical address. I'd still like to know why the OP wants to keep the account up and running? Unless they're only planning to use calls and texts on WiFi using TuGo, and not use any data, it will get very expensive using the account any other way in the US.

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Re: Change Billing Address to Overseas

It would indeed be expensive @Bambino. You know this better than most as USA is also your home.

I expect you know every 'trick in the book' as it were..Smiley Wink

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Re: Change Billing Address to Overseas

Yes, @Cleoriff, but there's no secret to it. The answer is a Three account. Just the normal charge to your allowance on your tariff to call and text back to the UK, and no roaming charges on any data you use. Simple.Smiley Wink

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Re: Change Billing Address to Overseas

You can't use the three sim if you are permanently based in US tho as it specifically states in the T&C's.
Using Tu over WiFi only for contact back home is perfectly acceptable and a good idea too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: Change Billing Address to Overseas

Good point @MI5. You can use it for two months before they would query the usage, but you can break that up if at some point you travel to a country that isn't included in their Feel at Home list. This is something to consider if I go to Plan B.

Can you use Tu over WiFi indefinitely, or does the same T&C apply for O2?

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Posts: 100,611
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Registered: ‎04-04-2012

Re: Change Billing Address to Overseas

Tu can be used indefinitely.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Re: Change Billing Address to Overseas

[ Edited ]

Hi all, many thnks for all your help, am in process of contacting o2 to see firstly if it can be changed, and secondly if it really matters. Was just trying to be a good citizen!

 

I wanted to keep the account active as it still has about a year left to run and I cannot afford to pay off the full amount at the moment. So just going to keep paying the DD with my UK bank account.

 

I will be getting a US mobile to use over here as well. Not planning on using any data on my o2 phone, is essentially a wifi only machine while I'm here.