Cannot get data - only voice/sms

[ChrisH]

At some point today I stopped getting any kind of data - G, 3G or 4G. I can normally get good 4G and  decent 3G but at the moment I'm only getting voice/sms capability.

I've tried the following:

Battery pull

Removing, rubbing and reinserting sim

Searching for networks then selecting the wrong network

Searching for networks then selecting one of the o2 network options (4g, 3g or 2g)

Re-entering my apn settings from the geeksquad pages

Flashing a nandroid backup from a few days ago

Checked my data allowance - there's 1.82Gb left

Checked the o2 service status for my post code - no reported problems

Anything else I can do?

[MI5]

Pray?
Are you contract or payg......?

[ChrisH]

Oops, I'm pre-pay and have been for a good numbers of years. There have been no billing changes etc. and my bill was paid on time.

[MI5]

The only reason why data would stop is because you have used it all - is it possible that your data amount shown is lagging behind actual usage?

[jonsie]

Try texting ACTIVE to 2020, save the settings and reboot the phone.

[Anonymous]

Either your mast is down (for data) or you have used it all would be my view. .....

You haven't accidentally switched mobile data off by any chance? Just wondering

[ChrisH]

I've got 4G back now, out of the blue.

Weird.

[MI5]

Hmmmm, network glitch at a guess then.....

[Anonymous]

Have you checked status to see if they are working on your local mast today? ??

status.o2.co.uk

Glad to hear it is back on for you

[MI5]

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@Anonymous wrote:
Have you checked status to see if they are working on your local mast today? ??

status.o2.co.uk

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Yep ^^^