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Cancelling contract

Andrea128
Level 1: Joiner
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on ‎23-04-2020 11:33

on ‎23-04-2020 11:33

Hi...I am trying to cancel my contract which has expired but i cannot remember the security question answers and the only way to retrieve them is to have a code text to the phone and SIM which I no longer have...please help someone pleaseeeee.Thanks Andrea
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Cleoriff
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‎23-04-2020 11:36 - edited ‎23-04-2020 11:37

‎23-04-2020 11:36 - edited ‎23-04-2020 11:37

Hi @Andrea128 

 

Guide: Cancelling Your Contract 

Veritas Numquam Perit

Girl in a jacket
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KingAmo
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on ‎23-04-2020 11:42

on ‎23-04-2020 11:42

@Andrea128

I will recommend you contact the customer service for help

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
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