Cancelling contract after getting Pack Code

[Anonymous]

Hi there. I called Customer Service today to cancel my contract with O2. I’ve had an year contract this month. I told I want to keep my number and I got the Pack code through a text message. I was told the contract will end as soon as I use the Pack Code. Can you please tell me how long after changing network provider and using the Pack Code will I still be billed?

[MI5 · Accepted solution]

Your final bill will be 2 weeks after you port your number and payment will be due after a further 2 weeks.

[Bambino]

@Anonymous Once you use your PAC, if you have one in place, DO NOT cancel your Direct Debit until you see a zero bill. There have been many instances of people canceling too early and winding up with a negative mark on their credit rating because a bill of only a few pounds didn't get paid at the end of a contract.

[Anonymous]

Thank you very much for your answer.

[MI5]

Happy to help @Anonymous