Cancel a bolt on

[Ymasxatl]

I bought a data bolt on yesterday and didn't realise my data renewed soon so don't need it but I can't find anywhere to cancel it, does anyone know how to cancel it without ringing them?? 

[Cleoriff · Accepted solution]

@Ymasxatl 

Once purchased, I doubt you can cancel.

However we’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.