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Anonymous
Posts: 0

Can't make Calls, Text & Data usage while abroad.

[ Edited ]

Hi there,

 

I bought the O2TRAVEL pack, but can't make any Calls/Text or access Data.

Could anyone please Help asap.

 

Many Thanks!

 

Posts: 117,655
Topics: 576
Solutions: 16,538
Registered: ‎04-04-2012

Re: Can't make Calls, Text & Data usage while abroad.

Have you any signal showing at all on phone?
Have you tried rebooting the phone or doing a manual network search?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 7,880
Registered: ‎23-07-2014

Re: Can't make Calls, Text & Data usage while abroad.

Hi @Anonymous Welcome to the forum! Please check what MI5 asked above and let us know if you're still experiencing the issue after trying these out? Cheers Smiley Happy

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Anonymous
Posts: 0

Re: Can't make Calls, Text & Data usage while abroad.

Also, what handset are you using and what country are you visiting?