This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Can't make Calls, Text & Data usage while abroad.

Anonymous
Not applicable

‎12-07-2017 15:28 - edited ‎12-07-2017 15:30

‎12-07-2017 15:28 - edited ‎12-07-2017 15:30

Hi there,

 

I bought the O2TRAVEL pack, but can't make any Calls/Text or access Data.

Could anyone please Help asap.

 

Many Thanks!

 

Message 1 of 4
1,271 Views
0 Kudos
3 REPLIES 3

MI5
Level 94: Supreme
  • 151825 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

on ‎12-07-2017 15:33

on ‎12-07-2017 15:33

Have you any signal showing at all on phone?
Have you tried rebooting the phone or doing a manual network search?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,266 Views

Marjo
Former Staff
In response to MI5
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

on ‎12-07-2017 15:45

on ‎12-07-2017 15:45

Hi @Anonymous Welcome to the forum! Please check what MI5 asked above and let us know if you're still experiencing the issue after trying these out? Cheers slight_smile

Message 3 of 4
1,260 Views
0 Kudos

Anonymous
Not applicable
In response to Marjo

on ‎12-07-2017 15:53

on ‎12-07-2017 15:53

Also, what handset are you using and what country are you visiting?

Message 4 of 4
1,256 Views
Top Kudoed Authors
View All
Top