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Can't make Calls, Text & Data usage while abroad.

Anonymous
Not applicable

‎12-07-2017 15:28 - edited ‎12-07-2017 15:30

‎12-07-2017 15:28 - edited ‎12-07-2017 15:30

Hi there,

 

I bought the O2TRAVEL pack, but can't make any Calls/Text or access Data.

Could anyone please Help asap.

 

Many Thanks!

 

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MI5
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on ‎12-07-2017 15:33

on ‎12-07-2017 15:33

Have you any signal showing at all on phone?
Have you tried rebooting the phone or doing a manual network search?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎12-07-2017 15:45

on ‎12-07-2017 15:45

Hi @Anonymous Welcome to the forum! Please check what MI5 asked above and let us know if you're still experiencing the issue after trying these out? Cheers slight_smile

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Anonymous
Not applicable
In response to Marjo

on ‎12-07-2017 15:53

on ‎12-07-2017 15:53

Also, what handset are you using and what country are you visiting?

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