Can I get my phone unlocked to use on another network?

[Anonymous]

Hi,

Does anyone know if it is possible to get my O2 HTC Sensation unlocked
so that I can use it on another network?

If so can soemone tell me how I go about getting it unlocked?

Thanks in advance

[MI5]

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

[Anonymous]

Yes you can unlock your HTC Phone by filling in the unlock request 02 online form.

Free to pay Monthly Customers and £15 for PAYG.

Link :  https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

[Anonymous]

Thanks for your answers.


Once I have filled out the form to requested my phone to be unlocked,

will O2 give me a code to enter into the phone to unlock it or do they do

something remotely?

Also, I guess that I just select "Other" in the "What type of phone do you have?" field.

[MI5 · Accepted solution]

You will be emailed a code. You should put a non O2 SIM in the phone and start the phone. A box will pop up asking for a code which you should enter the one that O2 emailed to you. "Other" is ok as HTC does not appear on the list for some reason ??

[Anonymous]

Thanks for the confirmation.

Cheers

[MI5]

Anytime

[Anonymous]

One last quick question.

When I get the lock code, does the code expire after a certain amount of

time. ? i.e. 30 days?

[jonsie]

No it doesn't expire.

[Anonymous]

Just another quick question. My phone that I had when I took out my original contract was an HTC Desire S, which kept dropping signal, so after speaking with O2 they swapped my phone for a HTC Sensation about a year ago.

So my question is would the unlock code they give me be for the HTC Desire S
(as currently O2's system still thinks I have the Desire S as my details were never updaded), and if so would it work on the HTC Sensation, or would I have to tell them that the phone was swapped so that the Code is specific for the HTC Sensation?