Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Lumia 620 - Zero Internet

Hello All, Appologies if this has been posted elswhere but I have searched and cannot find an answer. I have a Lumia 620 - bought from an o2 shop, and I bought the sim at the same time. All activated, although I recently asked o2 to transfer my old o...

transferring numbers between o2 phones?

I have a pay monthly phone on o2 at the minute and I've ordered a HTC One on contract with o2 as well. How would I go about transferring my old number to my new phone, and if I do that, will the number on my new phone be transferred to my old phone? ...

Resolved! Any ideas why I 'have' to phone O2?

I've heard of folk upgrading early, before their upgrade date, in store so this is just confusing me now...On Sunday I was in an O2 store, asked about taking advantage of a deal they have on at the moment and upgrading early (my upgrade date is on Ma...

Resolved! Femtocell

Wife and 2 kids now moved over to Vodafone to get a signal in the house. I'm stuck until Feb next year but any news on getting a free femtocell - Vodafone provided it free to swap across !

Resolved! Loss of signal, fraud account, and other things

I woke up this morning and had no service, nothing unusual. After switching the phone on and off several times and waiting several hours, still nothing. Perhaps I've been cut off, I'll go online to check my bill. After logging in the website informs ...

Resolved! Cancellation of contract

I am probably answering my own question here, but is phoning O2 the only way to 'notify' for the 30 day cancellation clause? One of my numbers reaches the end of its 12 month contract term in 6 days and its non-use has convinced me to be shot of it w...

Resolved! O2 Fair Deal

Contract finished. Looking to get HTC One on 24 mth contract 300 mins, unlimited text and 500MB data. O2 quote £27p/mth + £199.99 for phone. However U Switch website has same deal on an O2 contract for £27p/mth and free phone. Tried contacting O2 to ...

Resolved! Using Windows Phone in Turkey

What is the charge for using my phone in Turkey? Also, the hotel is advertising free wifi.

Resolved! Pay Monthly Upgrade

I am due an upgrade on the 17th may this, my monthly bill is due to be raised on the 14th but not due untill the 27th. So offically if i upgrade on the 17th then i will still have one month outstanding from my previous contract if i guess right. Is t...

"Bad line" when ringing Landlines off my mobile

Topic. Whenever I call a Landline such as work, my Parents etc on my O2 mobile (Samsung Galaxy S2) everyone complains that they can't hear me and it's a bad line! Is this a problem with the phone or the network? Being deaf and wearing a digital heari...

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