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Calls when abroad

Anonymous
Not applicable

I have been charged for receiving calls that I have not answered when abroad.  How can I prevent this happening in future?  Do I need to turn off voicemail?

Message 1 of 10
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MI5
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Yes we always recommend turning off vm before traveling.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 10
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Cleoriff
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All you need to know about voicemail is here.https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/td...

Please note the first section in the guide regarding Tugo wink

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Message 3 of 10
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Anonymous
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Thanks for the advice - I guess sometimes you have to learn the hard way!

Message 4 of 10
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Anonymous
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Thanks, this is a really helpful link - I now can even personalise my voicemail!

Message 5 of 10
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Cleoriff
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@Anonymous wrote:

Thanks, this is a really helpful link - I now can even personalise my voicemail!


I know.....great isn't it @Anonymous? Smiley Very Happy

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Girl in a jacket
Message 6 of 10
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MI5
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@Cleoriff wrote:

@Anonymous wrote:

Thanks, this is a really helpful link - I now can even personalise my voicemail!


I know.....great isn't it @Anonymous? Smiley Very Happy


Written by a top bloke too tongue

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 10
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Anonymous
Not applicable

Sometimes, its the little things in life that bring us most happiness - like a personalised voice mail message!:womanhappy:

Message 8 of 10
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Cleoriff
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@MI5 wrote:

@Cleoriff wrote:

@Anonymous wrote:

Thanks, this is a really helpful link - I now can even personalise my voicemail!


I know.....great isn't it @Anonymous? Smiley Very Happy


Written by a top bloke too tongue


Indeed...but posted by a top lass....:smileytongue: Smiley Very Happy

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Message 9 of 10
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Cleoriff
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@Anonymous wrote:

Sometimes, its the little things in life that bring us most happiness - like a personalised voice mail message!:womanhappy:


@AnonymousI can confirm this to be true. My lads get a completely different message to the one my husband receives...(when I turn VM on...which isnt often as I travel abroad frequently....) Smiley Very Happy

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Message 10 of 10
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