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Calls to Germany

Twobyfour22
Level 1: Joiner
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Why have I been charged with calls to germany when it shows that these are within the Eurozone covered by my

monthly bundle, or are they ??

 

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MI5
Level 94: Supreme
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You can’t call international from UK from within your allowances.
Explained here https://www.o2.co.uk/help/pay-monthly/roaming-in-europe
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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madasaf1sh
Level 78: King of Kings
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Calls are only included whilst roaming, not from the uk

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 4
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MI5
Level 94: Supreme
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  • 29105 Solutions
Registered:
You can’t call international from UK from within your allowances.
Explained here https://www.o2.co.uk/help/pay-monthly/roaming-in-europe
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
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Twobyfour22
Level 1: Joiner
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Many thanks for the reply. Looks like another con from the Phone companies
Message 4 of 4
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