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Bolt on

AnnaMcC17
Level 1: Joiner
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Hi, I’m in Bolivia so I had to pay extra for a boot on package, it says the order is complete but the mobile data is not working at all. Order number is 

NC124753232, added Data Roaming Zone 3 100MB .

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MI5
Level 94: Supreme
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@AnnaMcC17 

Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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Be aware that 100MB will be gone in the blink of an eye

Probably better off with a local sim if you are there for any length of time

Costs on O2

Making Calls£2/min Receiving Calls£2/min

Sending Texts 50p/text

Using Data£7.20/MB

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