Solved: Blocked phone unavailable to make mobile purchases

DrewH · ‎27-05-2020

So basically I contacted o2 and they changed my bill date but come to the time they didn’t change it and i think my phone is blocked from making mobile purchases and I don’t have a cap, any suggestions?

MI5 · ‎27-05-2020

@DrewH

All you can do is call customer service Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎27-05-2020

@DrewH

All you can do is call customer service Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

DrewH · ‎27-05-2020

Thank you, I’ve tried too but they’re only accepting important calls such as upgrading phones or leaving o2.

MI5 · ‎27-05-2020

Say anything to get put through @DrewH

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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