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Billing date

Slacky
Level 1: Joiner
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I want to change my billing date to when I get paid but I have to ring to do it. But I’m not allowed to ring because it’s not an emergency. And the online chat is closed
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Cleoriff
Level 94: Supreme
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@Slacky 

It is urgent to you so use any of these numbers to get through Guide: Coronavirus Community Help and Support 

If you need to, press fraud or lost and stolen.

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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Registered:

@Slacky 

Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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