Bill

[Mggrimes]

I paid the bill yesterday and u have cut my phone off 

[Cleoriff]

@Mggrimes 

If your bill was late then that's why you have been cut off.

You need to borrow a phone to call payment management

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

OR

You can use Skype to call Guide: A Guide to Skype 

[pgn]

Can take up to a week for payment to clear and service to be restored, @Mggrimes - use Direct Debit is the best way to ensure payments are kept in sync.

Guide: How to find help & contact O2 

How can I speak to someone about my bill?

You can get in touch with our Payment Management team on 0800 902 0217 who’ll find a solution that’s right for you.

Payment Management opening hours:

• Monday to Friday – 8am to 8pm
• Saturday – 8am to 6pm
• Sunday – 9am to 6pm
• Guide: A Guide to Skype may help call the number.