Being charged twice for disney plus

[Graham7]

hello, 

I've come to end of 3 month free disney+ subscription. I can see on my upcoming bill I'm being charged twice which is not correct. Please can you rectify this.

Thanks

[Cleoriff · Accepted solution]

@Graham7 

Guide: Adding and removing O2 Extras  

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.