Solved: Are the chat agents ever online?

HHHHHHHHHHHH · ‎05-06-2023

I have been trying to talk to an agent for nearly a week now but every time I go to connect it says there are no agents available.

jonsie · ‎05-06-2023

Best option to chat is via social media

All avenues are in the link below this message

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎05-06-2023

Best option to chat is via social media

All avenues are in the link below this message

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎05-06-2023

@HHHHHHHHHHHH

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 or try the shop pages for live chat https://www.o2.co.uk/shop

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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