I’m paying £3.99 a month to change my phone anytime I want? when I read the small print you have to go to the shop , can’t do it on line unless you pay the whole contract off first? Have I read that right ? confused old lady x
You have to go to the shop. They need to check the old phone over. They will then pay off your outstanding balance and start you on a new contract for the replacement phone.
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
You have to go to the shop. They need to check the old phone over. They will then pay off your outstanding balance and start you on a new contract for the replacement phone.
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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