£2 airtime discount not applied to bill

[Jshrew]

Hi, I signed up to the Disney + deal and the airtime discount is listed on my account as active from 9th April but the discount has not been applied to my bill is anyone else having the same issue?

[Cleoriff]

@Jshrew 

Lots of people are having similar issues. Best to contact O2

Guide: Coronavirus Community Help and Support 

[Darenn]

Yep, same here. And no chance to get through to O2 at this time

[jonsie]

Live chat is supposed to be working at some stage this week

Guide: How to find help & contact O2