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Dapperair
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‎12-11-2020 20:40 - edited ‎12-11-2020 20:42

‎12-11-2020 20:40 - edited ‎12-11-2020 20:42

How can opne speak or call customer service

 

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madasaf1sh
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on ‎12-11-2020 20:44

on ‎12-11-2020 20:44

@Dapperair

What is the issue and we should be able to guide you in the right direction
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Dapperair
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on ‎12-11-2020 20:46

on ‎12-11-2020 20:46

Thank you. I am stuck overseas and topped up with £30 today, since I need £20 by 13nov for an automatix renewal of my bundle. My balance now shows zero and I cannot see where it was applied and nor can I receive calls

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madasaf1sh
Level 79: Lord of the Boards
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on ‎12-11-2020 20:54

on ‎12-11-2020 20:54

@Dapperair

I will tag @O2Emma and @O2Lisa to see if they can help you with this .
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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O2Lisa
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on ‎13-11-2020 08:01

on ‎13-11-2020 08:01

Good morningsmiling

Thanks for the tag @madasaf1sh I'll private message you now @Dapperair so we can get this looked in toslight_smile

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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