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1 ACCEPTED SOLUTION
Accepted Solutions
- 24068 Posts
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@ann6 This is not O2. This is a customer community. You need to speak to customer service.
Call 4445 from another Pay & Go phone, or if you have no phone to use, download Skype: Guide: A Guide to Skype and call 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
- 24068 Posts
- 1049 Topics
- 3778 Solutions
@ann6 This is not O2. This is a customer community. You need to speak to customer service.
Call 4445 from another Pay & Go phone, or if you have no phone to use, download Skype: Guide: A Guide to Skype and call 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
