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getting back my old pay as you go number?

Anonymous
Not applicable

hello everyone, i recently changed my pay as you go number due to getting plently of texts from unknown numbers. not thinking at the time my online banking sends me a code through to my old number everytime i sign in, is there anyway i can get this number back at all? 

ps; im using the same sim card that my old number was on and i switched number around 3 months ago.

 

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MI5
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I wouldn't think so but you'd have to call 4445 to check with customer service.
Can you not just update your banking apps with a new number?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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MI5
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I wouldn't think so but you'd have to call 4445 to check with customer service.
Can you not just update your banking apps with a new number?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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I thought you could update the information then a new code gets sent to you through the post?
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MI5
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I'd have thought a call to the bank helpline would sort it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@MI5 wrote:
I'd have thought a call to the bank helpline would sort it.

That would seem the far simpler option...

Veritas Numquam Perit

Girl in a jacket
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MI5
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Likely the only option.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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There are two chances of getting the original number back, slim to none. It's a simple matter of changing the number through online banking and the balance texts will come to the new number.
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MI5
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Just restoring the thread title. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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