Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 11165 Views
  • 47 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 9049 Views
  • 18 replies
  • 2 kudos

Resolved! Gps watch for kids

Hi!I need to get some advice.My boy has gps watch with O2 sim.It works on 2G.I want to use it abroad.Should I allow roaming on his sim card -so I need to contact with O2 -or receives a call within EU for free?Thank you.

Roam by Level 1: Joiner
  • 240 Views
  • 3 replies
  • 0 kudos

Text Messages

For some reason I cannot send text messages to other O2 numbers from mt O2 number. Sometimes I get the message "Not sent .Tap try again" sometimes it says it has sent but it is not received at the other end. This fault is intermittent but is there mo...

Amac31 by Level 1: Joiner
  • 220 Views
  • 2 replies
  • 0 kudos

Resolved! Paying for a new phone on payg

I wonder if someone could help me I know see that O2 have the Sony Xperia 10 II for sale on payg, the question I have is do I have to register a new account to buy the phone or can I use the one I log into here to buy the phone any help will be grate...

Pete58 by Level 3: Thinker
  • 246 Views
  • 1 replies
  • 0 kudos

Resolved! Change bolt on

I need help on changing my bolt On as I need extra data

Salimu by Level 1: Joiner
  • 155 Views
  • 1 replies
  • 0 kudos

Resolved! Keeping my old number

Hi I want to change my sim card as I can get unlimited calls & text with 15GB for £10 rather than the current bolt on that cost me £20 for unlimited calls & text and 6GB but would like to but would like to keep my old number as I've had it for year's

Budge by Level 1: Joiner
  • 386 Views
  • 1 replies
  • 0 kudos

Deactivated sim

Good morningi lost and found my phone, during this time my sim deactivated, however on phoning it from a landline it worked, yet when I looked in settings on phone for sim details, all is blank, apart from , occasionally network (o2) im pay as you go...

Andy6 by Level 1: Joiner
  • 190 Views
  • 1 replies
  • 0 kudos

scam text

why is 02 letting this 'itvfreemsg' scam happen?

dd10 by Level 1: Joiner
  • 301 Views
  • 4 replies
  • 0 kudos

Sim change in shop

Hi, I want to go in to a shop to get a new sim for a new device, I havent got any photo i.d though. will a bill or letter be enough ? Thanks

issy0503 by Level 1: Joiner
  • 462 Views
  • 12 replies
  • 0 kudos

sim card

my friend ordered a nano sim today to put in new phone. Told o2 he wanted to keep his number, they are sending a new sim but his old one has now stopped working.

Joco by Level 1: Joiner
  • 207 Views
  • 2 replies
  • 0 kudos

Call failed... (Based in Germany)

Hi there, i cant call the 4444 or any other numbers! I must say im based in Germany i open a brand new Sim Card and topped up 10£ i have also the Bundle sometimes 4G works but i cant call... What can i do? THX Guys