Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I just join O2 and it say I should have 20GBin fact it only shows I have 7 GBwhy?
Hi all I’m trying to do is work out what my pay as you go balance is being spent on, I top up £10 and I don’t use my phone and then it’s at £2.30! My roaming is always off, I don’t have any bolt ons, then I can get a missed call from somewhere and my...
what is the difference between the big bundle and Rolling, why do you get more on rolling
I have a simple question. Have people used this link to submit a form to keep a number : https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number/online-form It is to keep a number. I have been trying since friday 2nd Sept 2022...
Why when i got a sim card from a 02 shop and my dad's balance was£17.1002 have taken £10 off his balance each £5 taken monthly even though he has no data or bolt onsThis should not have been taken off so in fact 02 owe £10 back onto my elderly father...
Hi, I have recently received a sim for the rolling plan. It mentioned in the mail that if I pay £10 I would received 25GB on my rolling plan. I’ve just put £10 on the sim and only received 15GB. Please could you advise.
I am trying to make a call from Zambia to a UK number and every time I do so I get this message OUTGOING CALLS BARREDI have read that this can be cleared by entering 0000 as the password, when I do nothing happensPlease help
I was given an old iPhone 6S by my daughter-in-law after she upgraded. The battery needed to be replaced and I have been trying to set it up for myself. I reinstalled the Apple software and transferred it to my name. It is locked into the O2 network ...
I was a Pay Monthly customer who went Pay as you go, can someone tell me if I am "locked in" to o2? I cannot get my SIM to work from my new mobile provider. Thankyou
My husband has my old 5s but doesn’t use it much it’s ages since it was topped up will it tell him when it’s low ?how do I top it up
