19-07-2022 18:17
I have just topped up for 15 and all is on my account is £3.50 where has my money gone
Solved! Go to Solution.
19-07-2022 20:05
Credit is exchanged for allowances.
https://www.o2.co.uk/help/pay-as-you-go/big-bundles
19-07-2022 18:53
19-07-2022 18:53
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or call 4445
19-07-2022 20:05
Credit is exchanged for allowances.
https://www.o2.co.uk/help/pay-as-you-go/big-bundles