Solved: Refund - O2 Community

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Registered: 13-01-2023

I topped up my o2 balance to get a tarriff as I had one previously but it ended as I didn't make a payment I didn't realize I had to pay for it separately from a top up so could I possibly get a refund from my balance as it hasnt been used so I can buy a tarriff instead please

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93271 Posts
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Registered: 04-01-2009

There are no refunds on PAYG, sorry

Call 4445 and they will assist you with a tariff

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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93271 Posts
610 Topics
6985 Solutions

Registered: 04-01-2009

There are no refunds on PAYG, sorry

Call 4445 and they will assist you with a tariff

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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