on 19-10-2020 20:19
Hello I came to Poland and I have a problem with making calls and receiving. I checked apn, last week I did a swap sim because I had such problems before. I tried all local networks and nothing changes. SMS sometimes comes
sometimes not, the internet works,and there is no incoming and outgoing calls.
Please help mee
on 19-10-2020 20:27
If internet is working, your apn is fine.
Calls and texts not working is strange as the internet working aspect would suggest that you don't have a roaming bar on your account.
I wonder if you can try your sim in another phone and where did you get your phone from originally, as it would point towards a barred handset?
on 20-10-2020 07:07
on 20-10-2020 07:07
Hi I tried on 3 phones redmi 8a samsung s10 iphone 8 it is the same in all of them.
on 20-10-2020 07:16
on 20-10-2020 07:16
Must be an account issue then @mat1994
You'll need to contact O2
Numbers here Guide: Coronavirus Community Help and Support and here http://www.o2.co.uk/contactus