Solved: Money taken out my O2 account

Curious1 · ‎22-03-2021

I topped up £10 for the monthly 6GB unlimited text and calling but an unknown charge took 14p out of my account. What is the reason for this?

MI5 · ‎22-03-2021

@Curious1

You need to call 4445 to ask O2 as we can't see your account from here.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-03-2021

@Curious1

You need to call 4445 to ask O2 as we can't see your account from here.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Money taken out my O2 account

Cancel my contract

New package

First bill

SIM Deactivated

Cancelling Disney plus