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How do I cancel a bolt on?

Jay13
Level 1: Joiner
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Hi, I've tried to cancel my bolt on via My O2 account but it won't let me. How do I speak to someone who can help? I tried calling 2202 but it just keeps coming up with "Invalid number".

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MI5
Level 94: Supreme
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@Jay13 

It's 4445 for PAYG customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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Cleoriff
Level 94: Supreme
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 @Jay13 

If you can't do it yourself via My O2

Then you need to call any number in this guide Guide: Coronavirus Community Help and Support 

 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
  • 150633 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

@Jay13 

It's 4445 for PAYG customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
2,917 Views