Deivery

[EVE_EVE]

Hi,

I have bought a phone through O2 online. After that i got mail from the O2 that my phone is not in stock and O2 will let me know that when it will be in stock. Now its more than 2 weeks no reply or phone arrived. Now i would like to cancel my order and need refund but on one answer on phone/email.

Can someone help me out

Thanks

[Bambino]

@EVE_EVE This is a customer community. We have no access to accounts. Please see this: Guide: Coronavirus Community Help and Support 

[O2Stacey]

@EVE_EVE 

Sorry to hear about your situation. Unfortunately we cant cancel orders or access accounts on the community site. The only way to do this is through customer services. 

Guide: Coronavirus Community Help and Support 

Stacey 

[jonsie]

A collection of numbers for O2...Try any of them.

The numbers for the payment management team are 0800 325 302 or 0800 902 0217.

or try these 0800 977 7337 and 0800 587 4005 and 0800 0901808

You could try Skype 0800 032 1402

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/td-p/1305104